Multi-Factor Authentication (MFA) Multi-Factor Authentication (MFA) is part of an overall security strategy to verify user identity by requiring a secondary credential upon login.  In short, it is a security check that allows you to confirm who you are by sending a message to something you have, such as your cell phone.  Many banks, social medial sites, shopping sites, and others use MFA to send a code to your phone to confirm you are the right person.  For more information, view a short video explaining MFA. Below are three methods for MFA supported by CBU.   Option 1:  Setting up Microsoft Authenticator on your Mobile Device (for devices with Apple iOS or Google Android) ! Docs - MS Authenticator App - 2022.10.19.pdf   Option 2:  Setting up Twilio Authy Application (for desktops, laptops, or notebooks running Operating Systems such as Windows, macOS, or LINUX) ! Docs - Twilio Authy Application - 2022.08.25.pdf   Option 3:  SMS Text Messaging       Frequently Asked Questions This is a list of Frequently Asked Questions concerning MFA.   CONFIGURATION Questions: May I configure more than one MFA method for verification? Answer:   Yes.  Having more than one method configured for MFA is recommended.  Having more than one option provides additional safety should one of your methods become unavailable (i.e., a lost or stolen phone, a phone number change, etc.). How do I configure multiple MFA methods? Answer:   The links above are to PDF file instructions that describe how you can setup MFA using the various methods.   If you require a "reset" on your MFA profile (starting MFA configurations from the beginning), to configure  alternative MFA methods, please contact our ITS Help Desk. May I configure an email address for MFA verification? Answer:   No.   Microsoft does not leverage email addresses as a valid MFA method within Azure AD.   The email address field that you may be seeing in the MFA configuration screen is used for "Self-Service Password Reset." How do I update the phone number on record used for MFA? Answer:   If you require assistance to update an existing phone number on record for use with MFA, please contact our ITS Help Desk. How do I change my default MFA method from one method to a different method (I have more than one MFA method configured)? Answer:   Log into your Security Settings using the following link:                      https://mysignins.microsoft.com/security-info You will see "Default sign-in method" and the hyperlink for "Change."   If you click on "Change," you will be able to select one of your other MFA methods to be your default MFA method.   Note that you must already have more than one method defined (configured).     ACCESS Questions: I have a new phone number and now I can't pass MFA verification - what do I do? Answer:   Your phone number on record for MFA will need to be updated.   If you require assistance to update an existing phone number on record for use with MFA, please contact our ITS Help Desk. Once the phone number has been updated, we recommend that you also take a moment to configure a second method of MFA. I lost my phone and wont have a new one for a couple of weeks - I cannot access CBU computer resources; what do I do? Answer:   Please leverage one of the other MFA methods that are available.   If a second MFA method has not yet been configured, please contact our ITS Help Desk and let them know.   We can "reset" your MFA configuration to require re-registration (starting MFA configurations from the beginning). When I log in, I no longer receive the text messages for MFA - I cannot access CBU resources; what do I do? Answer:   Microsoft has imposed a limit to the number of text messages that the Microsoft system will send during a given time frame.   You may have reached that limit if you are no longer receiving the text messages.   The recommended action is to use another MFA method, specifically Microsoft Authenticator, which does not have quantity limitations.   If you require assistance to "reset" your MFA profile (starting MFA configurations from the beginning) so you can configure Microsoft Authenticator, please contact our ITS Help Desk. I don't have a smartphone to install the Microsoft Authenticator App and I do not have a mobile service plan to receive text messages - I cannot access CBU resources; what do I do? Answer:   We have permitted several MFA methods to be used in the CBU environment.  The "Twilio Authy" application can be installed on your computer, laptop, or tablet. I installed the Microsoft Authenticator app to access CBU resources; may I also use Microsoft Authenticator to access personal applications and websites? Answer:   Yes.   Microsoft Authenticator can be configured for MFA to access your Amazon account, Facebook account, Google account, PayPal account, etc. to help you improve the security of your access into those websites and services.   The list of companies that are able to leverage Microsoft Authenticator is large.     PASSWORDLESS Questions: Is Passwordless authentication secure? Answer:   Yes.   Passwordless authentication is considered more secure because of how it is deployed; it is also the direction the security industry has been moving in.   It’s important to understand that “Passwordless authentication” does not mean “security-less”; it also does not mean it is foolproof (no security system is infallible).   Passwordless authentication leverages the following authentication factors: Something you Have:     a mobile device running Microsoft Authenticator (or a FIDO2 security key) Something you Know:    the randomly generated number to be used with Microsoft Authenticator (or the PIN used to configure your FIDO2 security key when you initially purchased it) Something you Are:        facial recognition through Microsoft Authenticator (or fingerprint recognition capable FIDO2 security key – FIDO2 security keys without fingerprint scanners must be grounded (touched) during the login process) May I configure Passwordless authentication? Answer:   Yes.   CBU currently supports Passwordless authentication using a FIDO2 security key.  If you own a FIDO2 security key, and you follow the instruction document to set up your FIDO2 security key for MFA, it will be capable of Passwordless authentication.  Please contact our Help Desk for the instructions to setup a FIDO2 security key for MFA. May I use Microsoft Authenticator for Passwordless authentication? Answer:   Yes.   Please submit a request through our ITS Help Desk.   I configured Microsoft Authenticator as an MFA method, but my Passwordless authentication is not working – what should I do? Answer:   If you've already reached out to our ITS Help Desk and received confirmation that Passwordless authentication with the Microsoft Authenticator app has been enabled on your account, open the Microsoft Authenticator app on your mobile device and go to the profile you configured to access CBU resources.   Select “Enable phone sign-in” and follow the prompts.   Once finished, you should see “Passwordless sign-in enabled” on the Microsoft Authenticator app for your profile.  

This article is a walkthrough of creating a Campus Store (also called "CStore" or the Bookstore) account. Our Official Campus Store can be accessed through this link: https://bookstore.calbaptist.edu/home This takes you to this page: In the top right of this page, the Account button is highlighted, this takes you to the page where you can register a new account with the Campus Store or log into a new account. This is the page you will see next: If you have not created an account with the Campus Store, you do not have an account yet, we do not register an account for you and you must create one yourself. Highlighted in the middle of the page is the Register Here button. If you are creating a new account, click this button. If you are returning to the Campus Store, sign in on this page. NOTE: A warning is shown on this page. As a reminder, DO NOT use your ID#@calbaptist.edu to register for the Campus Store. Please use your name@calbaptist.edu, such as: JohnSamuel.Smith@calbaptist.edu This is the page you will see next:  Please selected the highlighted button, Customer OR Student Registration, which takes you to the registration page. This is the next page you will see: Fill out your personal information here, make sure to use your name@calbaptist.edu address and NOT your number@calbaptist.edu to register for an account. After filling this information out, you should have access to the Campus Store!

Microsoft Authenticator is a mobile app that provides an extra layer of security for your Microsoft account. It works by requiring a verification code in addition to your password when you sign in to your account. This article will guide you through the process of setting up Microsoft Authenticator on your device. This article is based on the following article from Microsoft:  Set up the Microsoft Authenticator app as your verification method - Microsoft Support Instructions Step 1: Download the App The first step is to download the Microsoft Authenticator app on your device. You can find it in the App Store or Google Play Store. Step 2: Add Your Account Once you have downloaded the app, open it and tap the "Add account" button. Select "Work or school account" and enter your email address and password. Follow the prompts to complete the setup process. Step 3: Set Up Verification After you have added your account, you will need to set up verification. You can choose between two options: Notification: This option sends a notification to your device when you sign in to your account. You can then approve or deny the sign-in request from the notification. Verification code: This option requires you to enter a verification code generated by the app when you sign in to your account. Choose the option that works best for you and follow the prompts to complete the setup process. Step 4: Test Your Setup Once you have set up verification, it's a good idea to test your setup to make sure everything is working correctly. Sign out of your account and then sign back in. You should be prompted to enter a verification code or approve a sign-in request from the app. Troubleshooting If you are having trouble setting up Microsoft Authenticator, here are some common solutions: Make sure you have the latest version of the app: Check the App Store or Google Play Store to see if there is an update available. Make sure your device is compatible: Microsoft Authenticator requires iOS 11.0 or later on Apple devices and Android 6.0 or later on Android devices. Make sure your account is set up correctly: Double-check that you have entered your email address and password correctly and that your account is set up to use Microsoft Authenticator. If you are still having trouble, you can contact Microsoft support for further assistance. Conclusion Setting up Microsoft Authenticator is a simple process that can help protect your Microsoft account from unauthorized access. By following the steps outlined in this article, you can easily set up the app and start using it to secure your account.

You can change your password in two different ways: Through InsideCBU Once logged in to InsideCBU, click on "Password Change" Then click on "Change Password" under the "Student Password Management". Then you can input your old password and the new password following the current password requirements: password must be at least 12 characters and includes uppercase (A-Z), lowercase (a-z), a number (0-9), and a special charater (@!#$%^&+=). Avoid using any part of your name or username in the password. Through Microsoft Go to Office.com and click the "Sign In" button: Fill in your idnumber@calbaptist.edu like below. Click on the icon in the upper right corner of the screen and select "view account".  Select Security Info panel in the middle of the screen. From the Password security tile, select Change my password. On the Change your password page, enter your current password and then enter your new password.

Students who wish to migrate content from their institutionally provided Adobe Creative Cloud account should follow the process below. Navigate to https://graduation.adobe.com/  Read and follow the