Summary Course Templates are used both in the online and traditional campuses to generate courses with a set format and content. As we work towards uniting tools into a singular application, a tool has been newly developed for managing templates: https://passport.calbaptist.edu/CourseManager/CourseTemplate Adding a Template 1. Select the "Add Template" icon on the top-right hand side of the Course Templates tool:  2. Fill out the designated fields including:  Template Name (This MUST match the course ID of the template EXACTLY as it is in Blackboard - it will not be used when courses are generated otherwise)  Course Lead Campus (Trad/OPS) Active toggle       Ex:         Note: A template that is not set to "Active" will not be used when the course is generated 3. Hit "Add Template" at the bottom right of the window to save. Editing a Template 1. Select "Edit" next to the template desired to edit: 2. Make edits to any of the following fields: Template Name (This MUST match the course ID of the template EXACTLY as it is in Blackboard - it will not be used when courses are generated otherwise)  Course Lead Campus (TRAD/OPS) Active toggle 3. Select "Save Template" icon: Searching for a Template The Course Templates tool provides several ways to search and filter for a template including:  By campus: By Active status: By Template Name: Retiring a Template   The ability to delete a template is not currently supported. If a template is no longer wanting to be used:  1. Select "Edit" next to the template 2. Set the "Active" toggle to the left: 3. Hit Save Template. 

Purpose This article provides instructions on how to download your Adobe data from the Adobe Cloud.   Process for Downloading Data    To download Adobe Cloud storage files associated with your account: Step 1 Sign in to Adobe as you normally would. (Navigate to https://adobe.com/, press the Sign in button, then follow the regular sign in process.)  Depending on your previous account type (Adobe ID or Federated ID), you will follow either Step 2A or 2B. Step 2A Select California Baptist University from the Select your organization menu (if you have this option).   IMPORTANT: Users unable to select a different organization may have a different account type and should proceed to Step 2B below. Step 2B Some users previous accounts may be Adobe ID accounts – sometimes referred to as an Individual Account or Personal Account.   If you have an Adobe ID account, you’ll be prompted to Select an account when you login.   Select Personal Account to login to your Adobe ID account and proceed to Step 3 to download Adobe Cloud files associated with this account. Step 3   Navigate to https://assets.adobe.com/cloud-documents and download each file as needed.  

Purpose This article has been created to provide information on how to switch to your new CBU account with Adobe.   What happened? California Baptist University (CBU) recently transitioned to a new licensing model to reduce costs. This required the recreation of all Adobe Accounts within a new tenant, with licensing now managed through the new accounts. Previously, accounts were equally divided between Adobe ID accounts and Federated IDs. Access to these accounts will follow two distinct processes, which are outlined below. The former accounts are labeled "California Baptist University," while the new ones are designated as "AICCU - California Baptist University," as illustrated in the accompanying image. What do I need to do? To continue using Adobe Applications, you will need to sign out of your existing account and sign in using the new account.  The details will be outlined below.   Be aware that all data stored on the Adobe Cloud will need to be downloaded and stored in another location (OneDrive, Box, the local computer drive, or a flash/external drive). For instructions on how to do this, please see this article: https://calbaptist.freshservice.com/support/solutions/articles/21004262803 Switching to my new account You will need to sign out and sign in on the applications that you use.  To do this open Adobe Creative Cloud. Click your profile picture and click sign out. Then you can sign back in using your CBU username (this would be the 8 or less character name) and password which should bring you to this screen: Click the account for "AICCU - California Baptist University".  Now the Adobe products should be licensed using the new account.

In the case of an issue with the Webex App, users can utilize the web browser based version of both Webex Meetings and Webex Chat as a workaround. Login Instructions: Launch a web browser, ideally Google Chrome or Mozilla Firefox. Note: If you are using a shared workstation, it is recommended to use incognito/ private mode. This prevents the browser from saving your login or trying to automatically log you in as the last user. Instructions on using these modes are provided below: Google Chrome: Browse in Incognito mode - Computer - Google Chrome Help Mozilla Firefox: Private Browsing - Use Firefox without saving history | Firefox Help Browse to the Webex Web app, which allows chat, basic scheduling, and meeting services. Link: https://web.webex.com/ Note: Some advanced scheduling features are not available in this web app, but can be managed by instead logging in to https://calbaptist.webex.com/. Login using your CBU username and password. You may be prompted for multi-factor authentication. For further assistance, please reach out to the Help Desk: Hours: Monday - Friday | 8:00am-5:00pm Phone: (951) 343-4444 Email: helpdesk@calbaptist.edu (General) Open Support Ticket: https://calbaptist.freshservice.com/support/home In-Person: James 160

This article overviews the features of Blackboard Learn access for Teaching Assistant (TA) Enrollment Managers at California Baptist University. Blackboard as an educational tool is provided and supported by Information Technology Services in partnership with the Teaching and Learning Center. If you have additional unanswered questions, please contact the Help Desk using any of the following methods: Phone: (951) 343-4444 Email: helpdesk@calbaptist.edu In-Person: James 160 Hours: 8:00am-5:00pm (Monday - Friday) Access Overview TA Enrollment Managers may access the following areas of Blackboard Learn for their respective school or college programs in a read/write capacity. Access is typically provided for two weeks prior to, and two weeks following, the start of a given semester. Access Area Instructions Suggested Uses Additional Information Courses In the left-hand navigation menu, select Admin. Under heading Courses, select Courses. Search for a course using the provided methods. Example: Course ID contains 2025-SP Select the blue text Course ID to view the course. Discover if a course has been generated in Blackboard. Discover who is the Instructor of the course, by viewing the Instructor Name column. Discover courses using Original versus Ultra view. Discover if a course is available for students. Red circle with white X in the Status column means students cannot view this course, even if they are enrolled. Example: Course Enrollments - Add TA In the left-hand navigation menu, select Admin. Under heading Courses, select Courses. Search for a course using the provided methods. Example: Course ID contains 2025-SP Select the blue text Course ID to view the course. In the left-hand navigation menu, expand Users and Groups, and select Users. A list of current course enrollments by role is displayed. Select Find Users to Enroll to access the enrollment tool. Enter the username of the person to enroll as a TA. If you aren't sure what their username is, select Browse to search for a user. The Role field will default to: Teaching Assistant - no enroll. There is no need to change this. Select Submit. A purple banner will appear at the top of the screen confirming the enrollment was successful. Enrolling Teaching Assistants on a per-course basis. There is a known issue where faculty who were previously the primary instructor of the course, were removed, and now need to be granted access as a TA, cannot be added. If you encounter this case, please submit a ticket via the ITS Helpdesk. Course Enrollments - Remove TA Removing TA enrollments on a per-course basis. Access to remove TA enrollments is not provided for this role. If a TA needs to be removed, please place a ticket through the ITS Helpdesk.

This article describes how to use Blackboard Learn to pull a list of courses to be imported into Examsoft. Log in to Blackboard Learn at: https://calbaptist.blackboard.com/ From the left-hand navigation, select "Admin" Select "Courses" Utilize the search field to find current term PAS courses. For example, search: Course ID Contains, "2025 PAS". Select "Show all" at the bottom of the screen to view all results on a single page. Click and drag to select the text on the screen and copy the results to an Excel spreadsheet. When pasting in Excel, after the text is pasted, use the paste options menu to select "match destination formatting". Format the resulting list as needed to match the format Examsoft specifies. Some manual work is required here, for example the course ID field contains text "options menu: course id" which should be removed. Note: The "find and replace tool" in Excel can remove items like this in bulk. Select CTRL+F to open this tool. The resulting format using the required headers from Examsoft should look like: Follow the instructions provided by Examsoft to upload the Excel sheet of courses into Examsoft. Link: Legacy Portal Blackboard API User Guide – ExamSoft See section 2, "Edit Course Sync List"

The information in this article highlights Blackboard Learn access for users with a Facilitator role in an organization at California Baptist University. Blackboard as an educational tool is provided and supported by Information Technology Services in partnership with the Teaching and Learning Center. If you have additional unanswered questions, please contact the Help Desk using any of the following methods: Phone: (951) 343-4444 Email: helpdesk@calbaptist.edu In-Person: James 160 Hours: 8:00am-5:00pm (Monday - Friday) Access Overview An organization is similar to a course, but is generally self-managed, and does not revolve around a particular academic semester or session. Facilitators are effectively 'Instructors' and have the ability to enroll both participants and other facilitators. Facilitators may access the following areas of an organization in Blackboard Learn in a read/write capacity: Access Area Instructions Suggested Uses Additional Information Organization In the left-hand navigation menu, select Organizations. Similar to Courses, organizations that you have a role in are displayed. Select the organization card to view the organization. Entry point to access organizations Categorize and filter your view of organizations as desired. Student Preview In the top right-hand corner of the organization, select the Enter Student Preview Icon When complete, select Exit Preview > Delete the preview user and all data (recommended). Then select Continue. General view of organization content. Viewing the organization as a participant would see it. Troubleshooting items a participant has access to. If you can’t see it in this view, participants can’t see it either. Troubleshooting quiz or submission issues. You can take quizzes and submit assignment as a participant would in this view. Org Enrollments - Add Enter an organization of choice. In the left-hand navigation menu, expand Users and Groups, and select Users. A list of current organization enrollments by role is displayed. Select Find Users to Enroll to access the enrollment tool. Enter the username of the person to enroll. If you aren't sure what their username is, select Browse to search for a user. Select an appropriate role. Participant = Student Facilitator = Instructor + Enrollment privilege Leave all other values default. In specific, enrollment availability should be set to 'Yes'. Select Submit. A purple banner will appear at the top of the screen confirming the enrollment was successful. Enroll Participants in the organization (students) Enroll Facilitators in the organization (instructors) Org Enrollments - Remove Participants Enter an organization of choice. In the left-hand navigation menu, expand Users and Groups, and select Users. A list of current organization enrollments by role is displayed. Select a user from the list. Select "Remove users from organization". Accept the browser prompt: A purple banner will appear at the top of the screen confirming the enrollment was deleted successfully. Remove Participants from organization Access to remove other Facilitator enrollments is not provided for this role. If a Facilitator needs to be removed, please place a ticket through the ITS Helpdesk.

Purpose Adobe Acrobat Pro is now available to all Faculty and Staff, but not all Adjuncts or Students (Adjuncts and Students can get Adobe Products if they are teaching or enrolled in a course that requires it). This article gives instructions on how to request Adobe Acrobat Pro. Steps Step 1 - Sign in to FreshService To Sign in to FreshService, click this link: calbaptist.freshservice.com Click the login link at the top of the page: Please DO NOT fill in the email and password, but instead select "Sign in with SSO" and then use your CBU Credentials (same as InsideCBU or LancerMail). Step 2 - Request Adobe Select "Request a service" not "Report an issue" Select "Adobe Creative Cloud" Fill in the email address and hit "Place Order" and a tech will reach out to help get the software installed.

TechReady.io is an online tool which will quickly measure key items on your internet browser or computer that may be impacting your access to a system or resource at CBU. Browse to: https://calbaptist.techready.io/ Note: Use the same browser you normally use, or the browser you are having a current issue with. Select "Begin Test" The test will begin and will notify you that it is running. Do not close this browser or tab while the test is running. When the test is complete, results are given with a score. Note: In this example, the browser version is out of date. This is a common issue that may result in inability to access a website. If you receive this error, updating your browser or trying a different internet browser on your system to access the site are good steps to take. At the bottom of the page, a test id is given. Please report this test id back to Information Technology Services (ITS) for more assistance. The test id allows ITS to look up your scan results and possibly identify an issue with your browser or computer.