Purpose: California Baptist University uses an Office 365 Signature Server to insert standard signature blocks into email messages. This page provides instructions for activating the Signature Server for a university email account. This feature is in limited release and will be available for university faculty and staff in the coming months. Four Step Process Test your signature. Request changes to directory information (…when your signature is accurate, proceed to step 3.) Disable the signatures feature of your email client (Outlook, Apple Mail, Office365). Enable the Signature Server functionality for all outgoing email. Step 1 – Test your signature through the CBU Signature Server The CBU Signature Server can insert a custom signature block in email messages when it finds a keyword code. (It also removes the keyword from the email.) Note that email clients still configured to add signatures will result in messages with double signatures. Create a new message in your email client and address it to yourself. Include the keyword code [cbusig] (all six letters and no spaces inside square brackets) somewhere in your message. Send your message. Verify the information in the signature block is correct. If corrections are NOT needed, skip to step 3. Step 2 - Request changes to directory information (Title, Degree, Phone, Fax, etc.) Inaccurate information in your automatic signature must be updated by IT. Request changes with the following process. Go to https://calbaptist.freshservice.com/ to submit a service ticket. List any information that should be corrected (i.e. degree should be Ph.D., not MBA) List any information that should be added (i.e. add fax number) List any information that should be removed (i.e. remove fax or mobile number) Step 3 – Disable email client signatures This step varies by email client. Please see this article for assistance. Step 4 - Enable the CBU Signature Server for all outgoing email Instructs the Signature Server to insert a signature block in all outgoing messages. Note that email clients still configured to add signatures will result in messages with double signatures. Log in to Office365 with your university account (https://outlook.office.com/) Click on the groups section on the bottom left. Click Discover Groups and type in the search bar "sig.cbu.standard". Click Join to add yourself to the group. or Join the Sig.CBU.Standard group with this link! FAQ – Frequently Asked Questions Q: I need to send a message to a listserv, and I don’t want my full signature to show. How can I disable it for one message? A: The Signature Server will not insert a signature for messages that include the keyword [nosig] in the body of the message. So include [nosig] somewhere in the body of the message, and the server will skip the signature for this message. - Q: I’m a full-time staff person and teach as an adjunct. Can I use the Signature Server for my full-time position and a custom signature when corresponding with students? A: Create a signature in your email client with your adjunct title and include the [nosig] keyword in the signature. The Signature Server will remove the [nosig] keyword and skip the automatic signature.

Introduction: Email signatures are commonly used to provide important contact information, personal details, or professional branding at the end of an email. However, there are situations where you may want to disable signatures in your email client. This knowledge base article will guide you through the process of disabling signatures in popular email clients. Disabling Signatures in Microsoft Outlook: Open Outlook and click on the "File" tab. Select "Options" from the left-hand menu. In the Outlook Options window, click on "Mail" in the left-hand panel. Under the "Compose messages" section, click on "Signatures." In the Signatures and Stationery window, select the email account for which you want to disable the signature. In the "Edit Signature" section, remove the existing signature or leave it blank. Click "OK" to save the changes. Disabling Signatures in Mozilla Thunderbird: Open Thunderbird and click on the menu icon (three horizontal lines) in the top-right corner. Select "Options" from the drop-down menu. In the Options tab, click on "Composition" located in the left-hand panel. In the "Composition" section, click on the "HTML" tab. Uncheck the box that says "Attach the signature from the text you specify below." Remove the existing signature text or leave it blank. Click "OK" to save the changes. Disabling Signatures in Apple Mail: Open the Apple Mail application on your Mac. Click on "Mail" in the menu bar and select "Preferences." In the Preferences window, click on the "Signatures" tab. Select the email account for which you want to disable the signature from the left-hand panel. In the right-hand panel, remove the existing signature text or leave it blank. Close the Preferences window to save the changes. Note: The steps provided are based on the latest versions of the email clients mentioned. The user interface and options may vary slightly depending on the version you are using. Conclusion: Disabling signatures in email clients can be useful in situations where you want to send emails without any predefined signature. By following the steps outlined in this knowledge base article, you should be able to disable signatures in popular email clients like Gmail, Microsoft Outlook, Mozilla Thunderbird, and Apple Mail. Remember to save the changes after removing or leaving the signature blank.

Box is an online cloud storage and collaboration tool.      All current faculty and staff are eligible for a California Baptist University Box account. To request an account, submit a ticket here: https://calbaptist.freshservice.com/ About      Box is an online cloud storage and collaboration tool that provides users with the ability to easily store, access and share files and folders anywhere on any device. Get Started      Below are some recommended resources to help you get started. Training Video Tutorials The following videos from the Box User Video Tutorial Library are highly recommended: 5 Skills to Get Started Fast (4m 32s) Files and Uploading (3m 41s) Creating Folders and Workspaces (4m 06s) Inviting Collaborators (3m 17s) Enhancing Collaboration with Social Workflow Tools (2m 57s) Choosing Notifications Settings (1m 58s) Finding What You Need (2m 55s) Box Edit (1m 33s) Box Sync (4m 02s) Box for iPad (2m 10s) Box for iPhone (2m 19s) Box for Android (5m 25s) 5 Ways to Use a Box Note (4m 23s) Free Online Courses Note: You will need to sign into Box before accessing these courses. The following free Box online courses are most highly recommended: Box User Essentials Box Basics 1: Sharing Made Easy (and Secure!) Box Basics 2: Communicating and Editing in Box Box Basics 3: Organizing Your Box Folders Software Download Download Box Apps On All Devices - Mac, Windows, iPhone, Android | Box

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Purpose Installing the OTP Manager allows someone to use software on the computer instead using the app on the phone. Below are the instructions for accomplishing this task. Instructions 1. Locate the OTP Manager App by going to the Microsoft App Store: https://apps.microsoft.com/store/detail/otp-manager/9NBLGGH6HNGN?hl=en-us&gl=us 2. Click on “Download" and then Install the application from the download location. 3. Go to this link and sign in with your CBU Credentials (same as InsideCBU, Lancermail, & Blackboard) https://mysignins.microsoft.com/security-info 4. Click on “Add sign-in method”: 5. Click on the Drop Down, select “Microsoft Authenticator” and click “Add” to continue. 6. You are going to install a “different authenticator app” (click on this – don’t click “Next”) 7. You are going to click “Next” on this screen 8. At this screen, select "Can't scan image?" and it will show you the “Secret Key” to enter into the OTP Manager (Windows OS) App. Stay on this page to copy the Account name and Secret key into the OTP Manager. 9. Open the OTP Manager Application to the main screen and click “Add manually” 10. Enter the following information and then Save: Label: Account Name (from My Sign-Ins Page in step 8) Secret: Secret Key (from My Sign-Ins Page in step 8) 11. The OTP Manager is now running on your Windows OS desktop, laptop, or tablet 12. On the browser, you will enter the 6-digit code from the OTP Manager Into the "Enter Code" field and hit next 13. And you should see the success message in Green (in the upper right corner): 14. Now you have the OTP Manager (Windows OS) App configured on your laptop, desktop, or tablet. Note If you have both the Microsoft Authenticator setup and OTP Manager, you will need to select "I can't use my Microsoft Authenticator app right now" and it will let you put in the OTP Code from OTP Manager. Select "Use a verification code" to use the OTP Manager Code. Precautions Since it is not the best security practice to install the MFA method on a device you’re using that requiresMFA, we urge that you do not leave the OTP Manager App running – only open it when you need to log in. Then, when asked for a 6-digit code at log in, you can use the digits generated on the OTP Manager App from your Windows OS desktop, laptop, or tablet.

Summary Course merging combines many courses into a single course in Blackboard Learn. This is a useful tool as it allows the instructor to manage the communications and content of multiple course sections in one place. To be eligible for merging, courses must first meet the requirements for and be cross-listed by the Office of the University Registrar. Once this is completed, instructors are given a choice to merge their course sections in Blackboard Learn, or keep them separate. Instructors take this action before each semester's start date in Course Manager, a web based tool used to approve or reject merges.  When a course is merged, an instructor will see a singular course that has a combined name of all merged sections. Likewise, TA's will see the combined course, however they will only see student data from the sections they are registered as a TA in. Students will still see the individual course section they have registered for, with all content shown matching what is in the merged course. Courses that may need unique content between different course sections should not be merged, as merging the courses removes the ability for instructors to edit each course's content individually.  Considerations You must first cross-list your course with the Office of the University Registrar. Course merges are not automatic. You must opt-in by approving the merge.  Course merges must be processed before the start of the semester. Course merges result in a NEW course being created. You may need to reload course content. Don't merge if you need content between sections to be different.  Instructions Log in to Course Manager at: https://passport.calbaptist.edu/CourseManager Note: Log in using your normal CBU username and password (SSO).  From the left-hand column, select Course Merge.  Select the current year and term using the drop down menus to display potential course merges. You may also filter by Status, or search for a course name in the Search field.  Select the "Review" button on a given course merge. A minimum of two courses is required for a merge. If the merge only has two courses, leave both checked. Observe the resulting merged course ID under "Parent Course Merge Preview" to ensure your merge is listed correctly. Then, select Approve Merge.  If your merge has more than two courses, you may perform a partial merge. Uncheck the courses you don't want included in the merge - these will be left as individual courses in Blackboard Learn. Observe the resulting merged course ID to ensure your merge is listed correctly. Then, select Approve Merge. Repeat the above steps for each available merge as needed.  Additional Notes If you take no action, or set the merge to "Reject", all listed courses will be kept as individual courses in Blackboard Learn and will not be merged.  Your merge will take a few minutes to process in Blackboard Learn.

This article serves as a guide for instructors that may want to copy content items between courses that will use similar content. The following steps demonstrate how to copy individual course content from a previously taught course into a new one.  1. Go to the content item in the new course that you'd like to make edits to. Select the drop down and click "Edit".  2. Scroll down and select "Browse Content Collection".  3. Click the up-arrow in the pop up window.  4. Here you will see all of the courses you are enrolled as an instructor in. Proceed to find the course you wish to copy content from. 5. Select the blue hyperlink of the course.  6. Select the items you wish to insert into this content item and hit Submit. 

The information in this article aims to highlight the features of Blackboard Learn access for Program Directors at California Baptist University. Blackboard as an educational tool is provided and supported by Information Technology Services in partnership with the Teaching and Learning Center.  If you have additional unanswered questions, please contact the Help Desk using any of the following methods: Phone: (951) 343-4444 Email:  helpdesk@calbaptist.edu In-Person: James 160 Hours: 8:00am-5:00pm (Monday - Friday) Access Overview Program may access the following areas of Blackboard Learn for their respective school or college programs in a read/write  capacity:  Access Area Instructions Suggested Uses Additional Information Courses In the left-hand navigation menu, select Admin.  Under heading Courses, select Courses.  Search for a course using the provided methods. Example: Course ID contains 2022-FA Select the blue text Course ID to view the course.  Discover if a course has been generated in Blackboard.  Discover who is the Instructor of the course, by viewing the Instructor Name column.  Discover courses using Original versus Ultra view.  Discover if a course is available for students.  Red circle with white X in the Status column means students cannot view this course, even if they are enrolled. Example: Student Preview In the left-hand navigation menu, select Admin.  Under heading Courses, select Courses.  Search for a course using the provided methods. Example: Course ID contains 2022-FA Select the blue text Course ID to view the course.  In the top right-hand corner of the course view, select the Enter Student Preview Icon  When complete, select Exit Preview > Delete the preview user and all data (recommended). Then select Continue.  General view of course content.  Viewing the course as a student would see it.  Troubleshooting items a student has access to. If you can’t see it in this view, student’s can’t see it either. Troubleshooting quiz or submission issues. You can take quizzes and submit assignment as a student would in this view. Quick Enroll In the left-hand navigation menu, select Admin.  Under heading Courses, select Courses.  Search for a course using the provided methods. Example: Course ID contains 2022-FA Select the blue text Course ID to view the course.  Select Quick Enroll at the bottom of the left-hand course navigation menu.  Approve the prompt informing that instructor role will be given.  When complete, select Quick Unenroll at the bottom of the left-hand course navigation menu.  Approve the prompt informing that any created user data will be deleted.  Viewing and editing general course configuration Viewing or editing course content areas Viewing or editing course syllabus  Viewing or editing course tests, surveys, and pools. 

This article overviews how to access VoiceThread as a student. Resources needed to complete these steps: Valid student CBU username and password Note: Username is your student ID. VoiceThread Login Link:  https://calbaptist.voicethread.com/ Mozilla Firefox or Google Chrome are recommended. Note: If you are able to log into VoiceThread, but do not see the course you are enrolled in, please skip below to section Accessing VoiceThread from Blackboard. Log in to VoiceThread Browse to https://calbaptist.voicethread.com/, then select Sign in near the top right-hand corner of the webpage. Select "Sign In". If you do not see the institution listed as California Baptist University, check that you are using the correct link shown in step 1.  Enter your normal CBU username and password. This is the same username and password you sign in to InsideCBU with, and does NOT need @calbaptist.edu added. Then, select Sign in. You are now signed in to VoiceThread. Courses you are enrolled in that use VoiceThread are shown on the left-hand side of the page. Note: If you do not see the course you are enrolled in, please follow the next set of steps, Accessing VoiceThread from Blackboard. Accessing VoiceThread from Blackboard Sign in to Blackboard Learn at: https://calbaptist.blackboard.com/  Browse to Courses in the left-hand navigation menu, then select a course using VoiceThread.  Find an Assignment within the course that utilizes VoiceThread. These assignments are marked with a VoiceThread logo.  Select the assignment, then follow the prompts to log in to VoiceThread. If you need assistance signing in, see the first set of instructions above in this article, titled Log in to VoiceThread. Your course will now appear in VoiceThread. Follow the prompts to continue to VoiceThread. Additionally, you may now access this course through VoiceThread normally at https://calbaptist.voicethread.com/ without having to go through Blackboard. For additional assistance, such as uploading assignments to VoiceThread, please see the following help resource: https://voicethread.com/howto-categories/students/

Agreement Purpose This Service Level Agreement has been written for California Baptist University User Services Department.   The Agreement clearly defines the service levels that the HelpDesk will deliver to its faculty and staff and describes the processes performed when a local administrator (admin) request is submitted to the HelpDesk. Agreement Parties California Baptist University User Services Jorge J. Mendieta, Director of User Services and Service Level Agreement Manager Christopher Morgan, Assistant Director of User Services and Service Level Agreement Manager California Baptist University faculty and staff (the customers). Definitions Admin by Request (ABR) is an application that runs on the local computer that allows staff and faculty to request temporary “Admin Rights.” This allows staff and faculty to have local admin rights to install or change settings on their assigned CBU computer on an “as needed” basis. The requests for admin approval are done through the application. This advantage for staff and faculty is that they can install software independently without the need to contact the HelpDesk or log a ticket. This system is operational during regular working hours and available after hours in a specific schedule to accommodate staff and faculty needs. Hours of Operation Business Hours Monday – Friday, 7:00 AM to 5:00 PM After Hours Monday – Friday, 5:00 PM to 9:00 PM Saturday, 8:00 AM to 4:00 PM CLOSED Monday – Friday, 9:00 PM to 7:00 AM Saturday, 4:00 PM to Next Business Day Sunday – CLOSED Please plan your software installations accordingly.    Contacting the HelpDesk You may contact the HelpDesk for additional assistance in three ways:  Walk-ins: James Bld., Room 160 during normal business hours  Phone: (951) 343-4444 or ext. 4444 Email: HelpDesk@calbaptist.edu   ABR Requests:  Requests made during business hours will be addressed within 15 minutes. Requests made after hours will be addressed within 45 minutes. Requests made during closed hours will be addressed the next business day. Phone Support: Phone support is available during business hours, and it is recommended to call for critical needs.   Customer Requirements When contacting the HelpDesk, the customer will provide his/her email address, contact phone number(s), and the request description.   Condition This Agreement is valid for one year from the start date. The customer may reapply before the end of this period, in which time the ITS Department will review and reevaluate the request. ITS will email the customer with the decision.